EndNote for Students at ASU: A Guide to Troubleshooting Missing Images and Files

As a student at Arizona State University (ASU), you may encounter issues with missing images or files while using EndNote, a popular citation management tool. In this article, we will provide guidance on how to troubleshoot these issues and ensure that your citations are accurate and properly formatted.

When you encounter a missing image or file in EndNote, the properties window will display the path and file name that cannot be found. To access this information, right-click on the red X icon representing the missing image or file and select 'Properties.' This will reveal the file path and name, which may help you identify where the problem lies.

In some cases, the issue may stem from a case-sensitive file naming convention. For example, if you are using addon domains or platforms that enforce case sensitivity, the file must be located in public_html//example/Example/, with the names being case-sensitive. It is essential to note that the case of the letters matters, as seen in the example.

If you receive a 404 error when trying to access an image or file, it is crucial to check the URL in your browser's address bar. This tells the server what resource it should attempt to request. Make sure that the URL is accurate and corresponds to the correct location of the missing image or file.

At ASU, the library provides various resources to support students' academic endeavors. The university has a long history of innovation, experimenting with new electronic publishing tools since the late 1960s. This commitment to innovation is reflected in its ongoing exploration of emerging technologies and adoption of cutting-edge solutions that enhance the scholarly mission and dissemination of content.

As one of the largest university presses worldwide, MIT Press publishes over 200 new books annually, along with 30 journals covering a wide range of disciplines, including arts, humanities, economics, international affairs, history, political science, science, and technology. Our dedication to producing rigorous and innovative information products has earned us an excellent reputation among our readers, who can rely on us to maintain this commitment in the future.

By following these troubleshooting steps, you should be able to resolve issues with missing images and files in EndNote and ensure that your citations are accurate and properly formatted. If you continue to experience difficulties, please contact the ASU library for further assistance.

Endnote for students asu